Should it be necessary to
return or exchange the product, please call to obtain your return authorization
number within 30 days after the order has been received. Our 30-day money back
guarantee entitles you to a full refund of the purchase price, less the
shipping and handling charges. Thane Direct is not responsible for the cost
incurred by the customer to return the product. Please obtain a tracking number
and insure your parcel to guarantee that it’s safely returned back to us. No
refunds or exchanges will be issued for returns that are damaged or lost in
shipping.